- Arrivals
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Check in: 13:00-18:00
On arrival rooms are available from 13.00. The rooms will be held only until 18.00, unless we have prior notification of a later arrival time.
Photo ID and a credit card are required when checking in.
To facilitate your arrival proceedings, an envelope containing your car parking voucher and tickets for the first trip up the mountain will be deposited at the bottom station of the Lech Oberlech cable car.
Baggage transfer to/from the Oberlech cable car station
Loose articles such as shoes, items of clothing, ski poles or plastic bags cannot be transferred. Please ensure that everything is packed in suitcases or bags, not plastic carrier bags, since everything has to be reloaded in Oberlech!
- Departures
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Check out: 07:00 - 09:00
- Payment
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A deposit of € 1,000 - in winter and € 200.00 in summer is payable to confirm your booking.
In the case of any damage we adhere to the official Austrian hotel regulations. Payment may be made in cash, or by European debit card, Visa or Master Card.
- Children
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Children of all ages are welcome. Cots are available on request.
The maximum permitted number of cots depends on the type of room booked. Please check the maximum number allowed in the room you have chosen.
The supply of all cots and extra beds depends on availability.
- Garage
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Hire of a space in the ANGER underground car park costs Euro 27.00 per day
- Dogs
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Out of respect for other guests, dogs are not allowed in the hotel
- Ski passes
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Ski passes are issued in the hotel.
- Cancellation charges Covid-19
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To make plans for your next winter holiday that little bit easier, we are giving you the opportunity of cancelling your holiday free of charge up to 3 weeks beforehand. For cancellations 3-1 weeks before the start of your holiday a charge of 50% will be levied, and for cancellations 1 week beforehand, 90%. In the eventuality of a border closure or the hotel being forced to shut down, guests may cancel free of charge, even at the last minute. We are doing this to give you some security in the event that, for whatever reason, you are unable to take your holiday as planned.
- European travel insurance
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Since life is not always as straightforward as we would like, especially when it’s a question of a well-earned break, we thoroughly recommend all our guests to take out a holiday cancellation insurance policy.
More than just cancellation insurance:
Something can always go wrong. In addition to cancellation insurance, the Hotel Cancellation Plus offers extra help and support during your stay at the hotel up to a maximum of 31 days, including holiday curtailment, involuntary extension of the holiday and mountain rescue.A summary of the services provided:
- Holiday cancellation
- Holiday curtailment
- Delayed arrival
- Involuntary extension of the holiday
- Search and rescue including costs of helicopter rescue
Click here for further information: Hotel insurance conditions
Gold cover:
The gold cover version of the hotel insurance policy includes the above mentioned services plus the following:- Post-accident services
- Transport to hospital
- Emergency medical first aid services
- Transport home or additional return journey costs
- Car collection in the cases of the driver being incapacitated
- Plaster compensation
Click here for further information: Travel insurance conditions
