In times like these, many things are uncertain. But we want you to feel safe. That is why we have relaxed our cancellation conditions for our winter holidays 2021/2022.
You can cancel free of charge up to 40 days before arrival. 39 days to 14 days before arrival the cancellation fee is 40%, 13 to 8 days before arrival 70% within the last 7 days before arrival or in case of early departure 90% of the booking value.
In the event of a border or hotel closure or lockdown, you can cancel free of charge, even at short notice.
we can well imagine that it is your wish to spend a carefree and at the same time safe AUTUMN & WINTER HOLIDAY 2021. We feel the same as you. We too strive to reconcile your carefree holiday experience with the best possible health protection.
Last summer season we already had the opportunity to gain valuable experience in dealing with this special situation. On this basis, we were able to work out a package of measures in the last few weeks and months together with a safety expert specially hired for Lech Zürs and all the local partners, which is valid for the entire region and is supported by all those involved. Because only with a joint approach that is comprehensible to all can we achieve our declared goal: the highest possible safety and hygiene standards for all participants with the least possible restriction of your holiday experience.
In the following, we would like to offer you a brief overview of how we will ensure your good feeling during your stay with us in Lech Zürs:
More space, more time – With good reason, this claim has been true of our region for nearly two decades. Today it is more strongly valid than ever, and with an added dimension. Lech Zürs stands for quality and quantity, for spaciousness, for room to move. It therefore follows that social distancing is much easier here!
Traffic light system – The aim of the so-called traffic light system, introduced by the Austrian national government, is to ensure the highest possible degree of safety for both Vorarlberg residents and guests. Using the colours green, amber and red, it regulates which prevention measures should apply to which districts. For guests in Vorarlberg, the regional government‘s traffic light system is the determining factor: it offers guests detailed orientation and clarification as to which regulations apply in any one specific holiday resort or area. Further information about this system can be found at http://www.vorarlberg.at/coronadashboard. Purely a means of guidance and prevention, the traffic light system aims to ensure protection and health for all. It can make recommendations for certain areas or facilities, such as the wearing of face protection, social distancing, limiting numbers of people, tests, tracing and so forth. These recommendations can offer substantial help in ensuring a minimised risk of infection. The traffic light colours have absolutely no relevance whatsoever to any government travel restrictions, travel recommendations or warnings which may be currently in effect in respect of countries from or through which guests may have travelled, and we strongly advise guests to check all such regulations before commencing travel.
In order to ensure a professional approach to the current situation, Lech Zürs has appointed an official Covid-19 Commission, consisting of representatives from all sectors. Supported by safety experts who also work alongside the Vorarlberg federal government, this meets every two weeks to evaluate the regulations currently in force and to adapt the legislation where necessary. A short precis of the main subjects under review by this commission is listed below:
Should you require a PCR test during your stay in Lech, or if you need an up-to-date PCR confirmation for your employer after your holiday, testing is possible at the local GP surgeries upon payment of a mandatory fee.
It is also possible, for a set fee, to obtain a PCR quick test in Innsbruck or Dornbirn before your holiday begins. The results are available within 3 hours of testing, and thus before your arrival in Lech Zürs.
Testing for staff members
For staff working in hotels,ski schools, ski lifts and other businesses in the resort an optional weekly testing facility is available in the village. To date this facility has been very well attended, with an average of 300 tests being carried out each week.
- Entry tests are planned for all staff arriving in autumn, as well as for any school age children they may have.
- Fundamentally all our staff are strictly trained in the importance of adhering to all relevant social distancing and hygiene regulations, both in their private lives as well as at work.
In order to prevent crowding and to be able to react appropriately to flows of skiers, dedicated safety officers will ensure calm and orderly procedures.
A maximum of 80 passengers will be allowed on each bus. Masks are compulsory both when queuing and on the bus itself.
The ski area
The current position in the case of Ski Arlberg can be found by visiting: https://www.skiarlberg.at/de/regionen/news/infos-coronavirus. In addition, standardised national regulations are being prepared by the Ministry, governing all ski areas throughout Austria. Ski Arlberg will publish details of these regulations as soon as they are announced.
Gastronomy and the hotel industry in general
The current distance and hygiene rules apply everywhere and are also implemented accordingly by all establishments in Lech Zürs.
The past months have taught us that the comprehensive possibility of tracing contacts means the A&O in avoiding collective quarantine. For this purpose, we recommend that you as our guest, but also the locals and employees, use the STOPP Corona App of the Red Cross or register in restaurants.
Après-ski in Lech Zürs traditionally takes place outdoors with assigned seating whenever possible. These open spaces will be additionally expanded for the coming winter and adapted in terms of distance and hygiene regulations, among other things with plexiglass partitions on and between the tables.
There will be no nightlife in bars and clubs in the original sense in the summer, restaurant bars will be closed.
Ski courses can be booked online via the websites of all the various ski schools.
Children’s ski school lunch facilities have already been arranged with the relevant suppliers (Lech ski school and Oberlech ski school) and planned through until the end of the 2021/22 season.
The usual system of a single ski school meeting place will not be used this winter. The ski schools (Lech, Oberlech and Zürs) have already worked out carefully prepared alternative plans for the coming season, and will advise you accordingly.
Everyone here in Lech Zürs has agreed to pull together as a team so that you, our guests, have to contend with as few superfluous rules and regulations as possible. In addition we as an individual business are adhering to a rigorous in-house and personal safety strategy to ensure that everyone will feel comfortable and safe.
This period of pre-season preparation must be regarded as a time when things are liable to change at short notice. We would therefore ask you to check regularly on the Lech Zürs Tourismus website for any current updates: www.lechzuers.com
We heartily recommend spending your hard-earned winter break with us in Lech Zürs and, thanks to all the careful preparations, we do so in all honesty and with a clear conscience. Enjoy a carefree and safe holiday here, with plenty of space and lots of time to relax and recharge your batteries.
Should you have any questions we will be very happy to help!
Lech am Arlberg, Dated: 05.10.2021